Shipping


TailorByrd is now shipping to Canada again!

TailorByrd
offers FREE Standard Shipping to all destinations within the continental United States on all orders greater than $125. To say thanks to all our customers in the U.S. military, we are proud to offer FREE shipping to all APO/FPO addresses for all orders, every day of the year. All international orders ship U.S.P.S Priority International. All orders to Alaska and Hawaii ship standard USPS.

Attention California, Arizona and West Coast customers - our warehouse is located in Los Angeles County - shipments to you will ordinarily be delivered via UPS in 2-3 business days.

Please note that we cannot guarantee delivery times for APO/FPO address, international orders or orders to Alaska or Hawaii.
Orders to Canada, New Zealand, and Australia ship USPS Priority International.

If you have a shipping emergency (for an event, etc.) please contact us directly at 212-231-9723 and we will do our best to accommodate you.

The following shipping options are available when you check out:

Standard Shipping for orders greater than $125 (ships within 2-3 business days): FREE

  • Standard Shipping for orders $125 and under to all U.S. destinations: $8 per order
  • 3-Business Day Shipping and Handling: $20 per order
  • 1-Business Day Shipping and Handling: $25 per order
  • International Shipping: all orders ship via U.S.P.S. Priority International. All additional duties or fees are the responsibility of the buyer. Please allow sufficient time for the arrival of your order. We apologize, but we cannot guarantee delivery for any international shipment.
Expedited orders placed before 12 PM Eastern on a business day will be shipped the same day. All other orders will be shipped within 72 hours. Expedited orders placed on weekend days will ship the next available business day. Orders placed on weekends will be shipped within 2 business days the following Monday. Saturday delivery is not available for ground or expedited orders shipped VIA UPS.

Expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.

If you have any questions regarding your shipment, please email us at lcrider@tailorbyrd.com or call 212-231-9723.

Returns


Return Policy

Full-Price Merchandise:

  • The full amount of your merchandise will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 60 days of the ship date on your invoice and accompanied by the original invoice.
  • The current selling price will be credited if returned after 60 days and accompanied by the original invoice.

Sale-Price Merchandise:

  • The full amount of the merchandise purchased will be credited to the original tender (credit card, gift card, or online gift certificate) if returned within 30 days of the ship date on your invoice and accompanied by the original invoice.
  • After 30 days , sale product is not eligible for return or credit.

Items must be in like-new condition and unworn to be accepted as a return. Please insure your return shipment and/or obtain a tracking number for your return. TailorByrd cannot be responsible for lost return shipments. All returns MUST be sent to the following address for proper credit:

TailorByrd
Attn: Returns - LS Crider
70 West 40th Street, 5th Floor
New York, NY 10018

Kindly enclose your original packing slip with your return and let us know if you'd like to exchange for a different size, color or receive a credit to your original method of payment.